[smoyer]

When Zoom took the world by storm due to the pandemic, they're security was known to be horrible. They aquihired the keybase team who are crypto experts and this presumably had some measure of positive effect.

[SoftTalker]

The advantage of Zoom was that it just worked. No more spending the first 10 minutes of a call making sure everyone is online and can see/hear you. Or at least greatly improved.

[prmoustache]

Most of the issues people had was authorizing their webcam/microhpone on their browser, it was no different/better with Zoom than any other service.

And other services also had their own easy to install app (I think Jitsi only dropped the desktop app fairly recently).

I think the only thing really easier with Zoom was remembering the name. I think the brand constitutes 99% of its success.

[tonyedgecombe]

I remember it took days to figure out that there was a door over the camera on my wife’s laptop. I had no idea this could be the case.

[eXpl0it3r]

Except for investors who couldn't figure out the right "Zoom" to buy shares from [1].

[1] https://www.ft.com/content/98635c63-b4ab-49a3-9c18-1de6819d6...