[paulpauper]

The TOS is worded in such a way that it's almost impossible for them to lose. The best legal minds who are paid 7 figures write these things to be impenetrable. Arbitration is slow, time consuming, likely to not lead to desired outcome. Retain a lawyer just means more money and time down drain, and these companies laugh at legal threats, knowing it it ever got that far they would still win either getting the case dismissed or attrition.

[nikkwong]

That was basically my sentiment and the sentiment of a few lawyers I consulted for it. I lost so much money in the entire process overall it hurts to think about.