[usrusr]

But is that because the phone is difficult to repair or because repair shop personnel has clear instructions to not try anything on devices they haven't been trained on? Likely "trained" as in their parts supplier does not have a QR code to the YouTube instruction in the ring binder.

Chances are they refused because it's not only a niche phone but a niche phone that's particularly repairable without shop logistics.

[worldsayshi]

Yeah, I tinker with hardware embarrassingly seldom and my impression was that it was very easy to work with. The screen, which was the issue, is designed to be replaced and I realized it was fixable when I was trying to figure out if I could replace it.

My impression was that they had never seen the model before and for some reason they weren't interested in trying. I think I talked to the shop owner and it wasn't at a chain store.

The actual screen had dislodged from its detachable frame so I glued it back to that. And the screen connector pins were a bit bent so I bent them back. Then it worked. Figuring out how the broken parts were supposed to fit together were a little bit finicky I suppose. If I hadn't launched it into a concrete wall it would've been easier to figure out.

[eloisant]

Honestly, with a phone as easy to repair as Fairphone I don't really care that repair shops won't repair them. All I need to to be able to order a part.