[normie3000]

No, I went to a local electronics shop. I don't have a pile of decommissioned phones in my house, nor the eyesight or hand-steadiness for fixing things that small. User-serviceable is definitely a distinction, but I suspect family members would expect me to be their technician anyway, and I'd point them to the electronics shop due to physical issues above, and fear of bricking their devices.

[marci]

If your family members ever had to mount an ikea furniture or equivalent, they'll probably have an as easy or easier time replacing a part on a fairphone. Especially for the battery. At least for version 3 and older. I don't know for later models. If you know how to swap batteries in a tv remote, you know how on this phone.