| > Urgh hyperoptic is dog shit as well Sounds like they haven't changed ! I recall helping out a friend to review a Hyperoptic proposal for their development. Hyperoptic's idea of "optic" was fibre to a switch in the basement and then unshielded CAT5e to the users premises. If that wasn't bad enough, even to the untrained eye, you did not need a measuring tape to see they would have exceeded the CAT length limit by quite some margin for many of the users. And that's before their claims of owning the external fibre when in reality they were just contracting an ethernet service from BT. So yeah, I would not touch Hyperoptic with a bargepole. I suspect the other altnets are no better .... "sell, build, disappear off to the sunset" was the impression I got. Reading some of the reviews on the internet about post-sales support I'm not surprised in the slightest that users often struggle to get support once the salesdroid has long departed their doorstep. |