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by maxkfranz 149 days ago
I'm not the author, but generally: It could depend on whether those trial users are worth supporting. You could potentially get a free-rider problem. You could get a lot of support emails from people who never convert anyway.

It's only 10€, so it's pretty well in the impulse-buy category.

To the author: I'd suggest localising the currency, if possible. At least for English speaking locales (US, UK, CA, AU, NZ). The EUR pricing made it look to me like you might not be able to buy it if you're not in Europe. (Edit: I'm in Canada and it shows EUR, not CAD.)

2 comments

Thank you for the suggestion! I need to handle this multi-currency in all of my products This is on my tasks list
I see you use Stripe. They have this Adaptative Pricing feature where you get paid in EUR and customer pays in their own currency. It has some drawbacks (fewer payment methods and higher cost perception for customer due to Stripe’s upfront currency exchange comission), but it can do the trick.
Great, thanks. Very interesting product. Best of luck!
Thank you
Just provide limited support to non-paying customers. Keep it forum-based, for example. That's it.
I don't think it will change much, and this will be one more thing to maintain. Without proper handling, I may miss good feedback. This is a more complex topic than it seems.