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by skeeter2020
157 days ago
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>> They had the advantage of having a "consultant" to solve any problem, but none of the problems that they have encountered were problems that they would not also encounter on Windows. I drew a hard "no family tech support" line decades ago, and the difference then is that they can at least find a Windows tech-support consultant. What happens if an octogenarian phones Geek Squad and says they're running Variant <X> of Linux? |
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Geek Squad: 'Sorry, we don't support that.'
Grandma: 'Well, what can you do to help me then?'
Geek Squad: 'We can set you up with a new computer. That'll be $Cost-of-new-computer plus $Cost-of-X-hours-of-setup.'
Grandma (possibility number 1): 'Alright, guess I don't have much choice, and you're the expert.'
Grandma (possibility number 2): 'No thanks. I'll use my phone instead.'