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by dralley
158 days ago
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If we're being completely honest, improving the quality of the product would not meaningfully improve their market share. That worked in the early 2000s when the competition (internet explorer) was utterly stagnant and the internet-using population was composed predominantly of techies willing to try new things. Browsers are commodities now, and most people aren't going to try a new browser when they're already using Chrome / Safari on their mobile device with all of the integrations that are available between the two. Chrome gained marketshare not just because it was a good product but because they paid Adobe, Oracle, and legions of freeware antivirus providers lots of $$$ to put a checked-by-default box in their installers to install Google Chrome and make it the default browser for anyone not paying enough attention to uncheck the boxes, and because they targeted Firefox users visiting google.com with popups advertising how much better Chrome was. Mozilla could never do that and they would be excoriated if they tried. And as I mentioned, many of the aspects of Chrome that were indeed superior, were met with kicking and screaming when Mozilla tried to follow, e.g. choosing performance over the XUL extension ecosystem. Sadly I think their best hope to regain marketshare is to indirectly benefit from Linux to capturing marketshare from Windows. |
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Exactly right. They did the dang thing with Project Quantum, a massive rewrite of the browser, a massive leap forward in stability and performance. The thing everyone asked for. And they..... continued to lose market share. Because there are other factors, like monopoly power, and distribution lock-in.
You don't have to imagine what it looks like for a browser company to lap the field with an excellent development team, creative revenue raising ideas, being ahead of the curve on mobile, having best in class stability and performance, and building out features that their core user base loves and swears by. Because Opera was that company in the 2000s and 2010s.
But even Opera had to sell to a new ownership group and abandon their Presto engine for Chromium. Because, like Spock said, you can make every decision correctly and still lose. Which is kind of depressing, but it at least helpfully bursts the bubble of people claiming changes in market share are a one-to-one relationship to specific decisions about which features to build in a browser.