[erdogan]

In theory, I agree with process over tool, and I have seen tool-fetish harming collaboration before. On the flip side, I welcome processes that are naturally evolving with the use of some tools, I don't think we should be too rigid on whether the tool or the process comes first. Whiteboards and post-its may be great if you are working alone, or with people in the same physical space. If you are scattered across different time-zones, these simple tools are not sufficient to mediate collaboration remotely. You have to figure out ways to emulate being in the same physical space to begin with, in order to be in the same mental space. That's when different tools become relevant. And as we figure out best uses of new tools, we might witness the emergence of a new process that was not around or relevant 10 years ago. For this reason, I enjoy these type of posts where people share their collaboration setup, I find them inspiring.

[swombat]

Worth throwing in my article about this topic: http://swombat.com/2011/10/24/people-processes-tools

Processes definitely come before tools. People come even before processes, though.