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by nusl 154 days ago
I guess replies on this thread are evident that Mozilla has lost much of the trust and goodwill it once enjoyed. Admittedly I am also very skeptical that Mozilla has the ability or genuine interest to make this work.
5 comments

I feel that, at some point around the Brendan Eich-gate, the Internet decided that Mozilla was always wrong. Change the shape of tabs? We received rape threats. Change it back? Bomb threats. Bringing in new APIs for add-ons that make Firefox faster, more secure, more stable and doesn't break all the time? No, we want addon $X, we don't care about security.

I'm not going to claim that everything Mozilla has done is right, but the bad will of the tech crowd is a bit exhausting.

Writing this as a former Firefox contributor.

I never worked on Firefox, and am often critical of Mozilla, but I can second this sentiment. It's seemed like everything Mozilla does makes everyone mad, all the time. It's frustrating.
Also, compared to the scale of harm that Google does and the risk of it de facto controlling the web with the chromium engine, all the things that Mozilla does to piss people off should be small potatoes.
I'm still happy with mozilla. Keep it up!
It's the "vocal minority", right? Sure it's not fun to receive threats but it's a known fact that communicating over the Internet makes people unhinged. Maybe there's stuff to complain about but I am a happy Firefox user for .. what? over two decades! :) so, thanks for that.
I get that. Somehow this feels different. Mozilla recently changing the privacy policy I think caused a bunch of it, and then leaning heavily into AI initiatives at a time where I think people just don't want it, contributes too.

It feels deeper somehow than just raging at UI changes or something, since the FAQ change basically betrays what Mozilla has been touting all along, so the trust in their future promises is hurt a lot too. Willingness to change this indicates some kind of internal change that doesn't bode well.

Sure, it's probable that their intent was not the way it was interpreted but we only have what they say to go on. We don't read into things like lawyers or give companies the benefit of the doubt; almost every time this happens it hurts the user.

If no one is sending you stupid threats online, are you even alive?
As a former Firefox user, I got fed up with the constant change for the sake of change. Why change the tabs? They were fine the way they were. People got mad about the addon situation since it broke their workflows because of vague technical reasons. And Mozilla usually ignored user protests while pointing at telemetry, and did whatever they wanted to, users be damned.

At least that's how it looked from this side. I switched to Vivaldi some 4-5 years ago, and it looks and works pretty much the same since I started using it. New features and changes have happened, but they've been able to be ignored/disabled/hidden without doing CSS brain surgery.

If/when the Google Adblockerblocker changes trickles down to Vivaldi I may have to crawl back to Firefox, but I dread the prospect.

> And Mozilla usually ignored user protests while pointing at telemetry, and did whatever they wanted to, users be damned.

When I worked on Firefox, most of the changes happened exactly because user research determined that users wanted them and/or that not having them hurt the product. We changed the tabs at least once because users thought that the old shape of tabs made the browser feel slow (true story, sadly). We changed the add-on API (after having warned add-on developers for at least 6 years) because the old API was incompatible with multi-threading, multi-process, sandboxing, which in turn was really bad for both performance and security.

I'll absolutely grant you that Mozilla hasn't been very good at communicating these choices, but again, the sheer hostility of tech crowds is exhausting.

Anyone can hip fire an accusation from the philosopher's chair (potty), and it's like that thing about a falsehood circling the world five times before the truth even gets out of bed.

Against the avalanche of claims that they've "done nothing", it can be tedious to pull out examples of, say, major projects achieving huge performance improvements in WebGPU, but meanwhile it costs nothing to claim Firefox has "done nothing since Quantum" which I've heard claimed in these parts in full sincerity.

> broke their workflows because of vague technical reasons

> I switched to Vivaldi

You refer to important security improvements as "vague technical reasons" and you switched to Vivaldi, a browser that is based[1] on extended stable Chromium, which is not "recommended for any team where security is a primary concern"[2].

It seems you don't care about security.

[1] https://help.vivaldi.com/android/android-privacy/security-fa...

[2] https://chromium.googlesource.com/chromium/src/+/HEAD/docs/p...

You're right - security is not my primary concern.

>security fixes that are relevant to any Chrome Browser platforms will be landed on the extended stable branch

>complex and risky changes [...] may not be viable to backport

Big deal.

I don't know but I've been using Firefox since forever and I can't even recall the tabs changing at all. Of course they have changed many times over the course of years, but that happens in every browser. I don't know what happened to tabs that affected you so badly? I feel like it's an excuse for some people sometime that if some little thing in the UI changes that they claim their whole flow is now compromised so that is the reason they are now using this other software, where the same stuff happens as far as I can see.
I'm obviously not just talking about the tabs. And "some little UI thing" can absolutely break your workflow - UI isn't just how things look. Mozilla purged lots of minor features over the years, and the goto excuse was usually "parity with Chrome" or "telemetry".
In the latest version they changed something AGAIN, when you drag a tab too far to the left it's pinned automatically. Literally nobody asked for it and it makes me so angry, god I hate Mozilla. I only use Fiefox because it's the last browser with Manifest V2 (I have a lot of these add-ons) and as an add-on dev they made me even more angry with having double standards regarding their shitty add-on review system.
There is always a pile on on Firebox for not being perfect. Sometimes with valid complaints. But if you dig deeper nearly always the commenter is using a version of Chrome and justifies it over Firefox for a very shallow or outdated reason. Firefox would do well to listen to some of the criticism about the browser and ignore the noise about anything else

There's also the cohort of bad web developers that only test on Chrome

As someone that uses Firefox as my main browser on desktop and mobile, I am curious here - what exactly are the complaints with Firefox?

I'm using 3+ year old hardware that was mid-range even when it was new and it seems to do everything I would want with reasonable performance.

> what exactly are the complaints with Firefox?

If you are a (the) leading browser like Firefox once was, the "what are the complaints?" is the right question.

If you are a minor browser like Firefox currently is (~2.5% market share), the "what is it doing better?" is the correct question.

Supporting a proper ad blocker makes it automatically superior than any of the more popular browsers. The fact most people don't mind being fuel for the machine is another issue.
There was a long period of time during which firefox users weren't sure whether they were going to follow chrome (like they did on every single other thing.) They're still user-hostile and their values are inscrutable; I have no trust that they won't kill ad blocking next year, or the year after. Requiring add-ons to be signed was a more radically hostile leap than moving to ManifestV3 would be.

The people still complaining about firefox are its most faithful users. The reason some are vicious is because they are trapped - they'll consider cutting their use of the internet before using an non-FOSS browser. 90% of firefox's users left. People who could stand a closed browser have already decided to use one. You're in an extreme minority if you even know anything about firefox to complain about. This year the Linux desktop, of all impossible things, has become more popular than firefox.

Yet there's still this confidence and attitude about even the remaining users that comes from being spoon-fed cash by your direct competitor in return for nothing.

The Firefox market share was eaten largely by the enormous and legally dubious marketing campaigns by Google and Microsoft. Hard to see how Mozilla could compete with constant forced nags and defaults in the most widely used websites and operating systems.
It was a big factor, but so were things like the way they treated their mobile browser for years and years, which is the platform 2/3 of browser traffic now originates.

According to statcounter's stats, Firefox never cracked 1% of monthly mobile traffic any month from when stats started in 2009. Even Opera and UC have more than double Firefox's average for the last year and they are just Chromium forks users are downloading off the stores.

For context, I recall that for years and years, Firefox was the highest ranked mobile browser. Mozilla invested a lot in mobile, Firefox devs had to rewrite the Android linker, invent new ways of starting binaries on Android, etc. just to make Firefox work (all of which were later used by Chrome for Android).

It still didn't make a dent in mobile browser shares.

Sure, Mozilla could have invested even more in Firefox mobile, but at some point, this would have come at the expense of Firefox desktop, which was the source of ~100% of the funding.

The Firefox market share was eaten by being worse than Chrome, especially around the developer tools and extensions market places at the time.
It was eaten by Google flexing their search and mobile monopolies, to advertise it on one of the most visited websites in the world, and coming pre-installed on over a billion devices. Distribution lock in leading to market share dominance is a tale as old as computing to the point that we now have decades old case law specifically on the issue of software monopolies being the cause of browser market share dominance.

Interestingly the most recent anti-trust case against Google, one proposed remedy was spinning off the Chrome browser into its own company, but that option was judged to be unrealistic, because how would a browser survive on it's own without distribution advantages and all its costs subsidized by other revenue drivers? A great question.

There's a lot of opinions and anecdata in that. Firefox was almost never as bad as it was marketed to be (by its competition), and Chrome was certainly never as good as it was marketed to be (by an evil ad company pretending to be a good, well adjusted internet benefit company).
No, Chrome was genuinely better than Firefox back then. Firefox didn't have multiprocess until many years later and Flash constantly crashed the browser.
> what is it doing better

adblock is the single most important feature of a web browser to me. Firefox has the best adblock support.

I agree, although Chrome has extensions like uBlock Origin Lite and Privacy Badger which are decent enough for most people and uses.
> decent enough for most people and uses.

Except for the very big use case of mobile browsing, where only Firefox allows extensions.

I’d argue they aren’t, but the number one threat actor in the privacy space is Google.

I occasionally have to use Chrome to test with it. Can someone explain concisely how it manages Google logins? They clearly bolted it in at some low level to help violate privacy, and or shove dark patterns.

Also, the out of the box spam and dark patterns are over the top. It reminds me of Win 95 bundled software bullshit.

That’s to say nothing of their B-tier properties, like Google TV or YouTube client:

When the kids use this garbage it’s all “Bruh, what is this screen?”, or “I swear I’m not touching the remote!”

(The official YouTube client loses monitor sync(!!) as it rapid cycles through ads on its own now. I guess this is part of an apparent google-run ad fraud campaign, since it routinely seems to think it ran > 5-10 ads to completion in ~15 seconds. We can’t even see all the ads start because each bumps the monitor settings around, which has the effect of auto-mute.)

My primary complaint is that they have a bunch of ad placements on the product out of the box when it's opened for the first time and any time I set up a new system I have to go configure Firefox to not be annoying by default. It makes the Firefox experience feel subversive and untrustworthy because this freshly installed application is obviously bedfellows with advertisers. I know I can't trust advertisers with my data or browser behavior, so why should I trust Firefox with it? If I stop using Firefox for a little while, they _so helpfully_ offer to reset my configuration back to default so those ads will get shown again. It's a hostile experience.

Additionally, my perception (from posts and discussions like these, I'm not a financial analyst and I have no meaningful insights into their business) is also that they probably receive enough funding through non-advertising means that they don't actually need to do this if they were to pare back the nonsense spending they're so greatly known for.

> Additionally, my perception (from posts and discussions like these, I'm not a financial analyst and I have no meaningful insights into their business) is also that they probably receive enough funding through non-advertising means that they don't actually need to do this if they were to pare back the nonsense spending they're so greatly known for.

Last time I checked, Mozilla received 90%+ of its funding from Google. This is a situation that nobody likes (except Google, of course). These ads are an attempt to diversify income streams.

People are really unhappy that Mozilla gets money from Google, but also extremely vocally unhappy whenever Mozilla attempts to find other sources.

I haven't seen anyone suggest alternate solutions yet.

I don’t actually mind their money from Google but why is charging money for a quality product an unfathomable business model? Ads or bust it seems.
Because pretty much nobody is willing to pay for it.
Major problems with Firefox include:

  - full uBlock support

  - the ability to still be themed

  - first-party isolation
...Okay, okay, I’m being too cheeky.

The common wisdom is that overall Firefox can feel bottlenecked at render and draw times (“less snappy”). That could be a result of a slower JavaScript engine (takes longer to get to drawing), or a result of poorer hardware acceleration (slower drawing), or a less optimized multiprocessing/multithreading model (more resource contention when drawing).

I honestly can't see it in the real world, but synthetic benchmark are pretty clear on that front.

Hum.

I have at home 13 year old hardware running Firefox and no performance complaints.

Including everyone that ships Chrome with their application as "native" app.

VSCode gets a pass, because apparently it is the only programmer's editor that many only care about providing plugins nowadays.

The ubiquity of their plugin model is why. Near all editors have a VS code plugin compatible layer
Yeah, and with it Eclipse wins a second time, especially on embedded where Eclipse CDT forks were replaced by VSCode forks.

"Project Ticino: Microsoft's Erich Gamma on Visual Studio Code past, present, and future"

https://www.theregister.com/2021/01/28/erich_gamma_on_vs_cod...

> Near all editors have a VS code plugin compatible layer

Huh, never heard about this before, and took a look at emacs and vim/neovim as those are the two most popular editors I know of, neither can run VS code plugins, that'd be crazy if true.

If you count LSP (Language Server Protocol) as a VSCode plugin-compatible layer as LSP was built and standardized by the VSCode team (so many do), then Emacs and Neovim are full of VSCode-compatible plugins today. One of Neovim's selling points right now over bare Vim is better/more direct LSP support.
Ah, if LSP is what parent meant with "VS code plugin compatible layer" then what you say makes sense, I personally also moved from vim to neovim mainly because of better LSP support.

But I understood "VS code plugin compatible layer" to mean there is something that lets you run VSCode plugins with other editors, which is what I haven't seen anywhere (yet?).

Except Emacs doesn't have "plugins". They are called "packages" and not plugins for specific reasons - they are more like libraries than plugins. In Emacs, one can change/override the behavior of any function (built-in or third party) with some enormous flexibility not easily achievable in other editors.
Very long time vim/neovim user here. I can't remember names atm and can't check, but I have definitely seen plugins that run a headless or subset of VScode in the background to pull info from it. It may not be super common, but it is being done
You are probably referring to language support plug-ins.

IIRC, debugger support for java needed a component from one of the official plug-ins.

It really seems like all the complaints about firefox are mostly ego-deflection.

People know it is wrong to stay on Chrome and empower Google to the extent that it is, but they're stuck on that workflow and don't want to change, so they find nits to pick about firefox and get very LOUD about that. Then it becomes Mozill's fault that they're still using Chrome, and you can't blame them for anything.

> all the complaints about firefox are mostly ego-deflection.

Sorry this is too handwavy for me.

According to this logic, Mozilla is likely going to die believing it did nothing wrong.

It is going to die because it won't ever be perfect enough, while Google will win because the vastly more important problems with Google's control are just the status quo.
I use Firefox almost exclusively on desktop and android and I'm still pretty critical of it.

Especially because I know I'm one of very few people that uses it that much.

> There is always a pile on on Firebox for not being perfect.

I don't have a problem w/ Firefox not being perfect. I have a problem with the Mozilla Foundation spending money on seemingly random other stuff and not on Firefox.

> There is always a pile on on Firebox for not being perfect.

Nobody has ever complained about anything not being perfect. That's just something dishonest people say when they want to avoid mentioning specific criticisms.

> But if you dig deeper nearly always the commenter is using a version of Chrome

Pure cope

> I guess replies on this thread are evident that Mozilla has lost much of the trust and goodwill it once enjoyed. Admittedly I am also very skeptical that Mozilla has the ability or genuine interest to make this work.

That reverses cause and effect to a great degree. Many are very skeptical because they read everyone slamming it. It's a mob psychology.

The other problem is, they will eventually axe this initiative if it doesn't produce anything meaningful to them, and will have been wasted resources that could have gone to Firefox itself.
I'm hopeful. The open source AI ecosystem could benefit from large players like Mozilla making moves.
In what world is Mozilla large?
Maybe influential would be a better word choice. Firefox has 100M+ users.