[cheschire]

When my grandmother was in her late 70's, she couldn't figure out the concept of menus on DVDs, so she stuck with VHS well beyond the point others had let it go.

The capabilities of individuals over 70 are hugely varied. Some folks are clear-minded until 100, others start to lose their mental faculties much, much earlier.

I don't think the generation is forgotten, just so vastly different in needs from the core audience that it would require an entirely different solution, and likely an entirely different company model.

[brabel]

I think it's not that they lose their mental faculties... it's that they lived most of their lives in a world without computers (at least home computers - which only became a common occurrence in the 90's, when today's older people were already in their 50's. So they just never learned to use computers and smart phones and are completely unused to their modern UIs. Even I find it hard to use many apps on my phone! Like, how am I supposed to know that wiping carefully up and to the left is the only way to do something!!!??? So, older people may try a few things, and if it's too frustrating they just find something else to do and give up. At least that's my experience with my mom and auntie. Both of them managed only to learn how to open WhatsApp and call family, but it's always an agony when they accidentally touch something and the video disappears, or pauses, or flips so they can see only themselves or some other nonsense. And that's all they use their "smart" phones for! They just wanted an old fashion phone with a big dial buttons, plus a screen to see the person on the other side.

[crooked-v]

On that note, compare early iOS and current iOS and the difference is night and day when it comes to even knowing what on the screen is actually a UI element. I'm pretty sure the only reason I even know how to operate my phone is that I've lived through the transitions that took away more and more and more of the actual visible UI from it.

[72deluxe]

Yes, modern UIs are baffling. You're meant to know that groping around the screen and swiping at things does magical things, or to swipe from the edges of things for other actions. Combined with the industry's perpetual desire to change what these gestures do every couple of years, along with the constantly changing UI elements (buttons don't look like buttons, then they do, then they look like links, then they look like buttons for a bit, repeat), it is little wonder how older people struggle with new devices and software releases.

Back with Windows 3.11, it came with a paper thick manual telling you how to use the OS. You could read it, and understand it, and you only had to learn how to use the mouse (the difference between right-click and left-click, and how to double-click fast enough), and also knew that scrollbars looked like scrollbars at all times, buttons behaved a certain way at all times, and UI elements were visible and behaved the same at all times.

I think we've lost that with modern UIs and it's a shame.

[nar001]

I do wonder how much of that is just convenience, a lot of people just don't want to bother, even if they would figure it out if they tried - they just don't. Your grandmother probably could've figured it out, but tapes were just much more convenient even if you had to rewind them (Obviously there's a learning curve, though)

[SoftTalker]

Yeah I preferred tapes myself rather than deal with the stupid criminal warnings, unskipable content, and often bizarre menu organization on DVDs. Tapes are simple.

One other thing a lot of older people learn is that if they don't want to deal with something they can feign helplessness and someone else will jump in and do it for them.

[greenavocado]

I clearly remember my grandfather telling me how much it physically hurt to learn a few years before his death. He was highly motivated and figured out a lot on his Android tablet but could only really try to learn for a few minutes every few hours.

[kmarc]

I'm 40 and sometimes I feel the same. Should I be worried...

[greenavocado]

Noopept

[gosub100]

They don't want to bother because of the terrible UX on these devices. It's absolute lack of empathy for how people use their products.

[cheschire]

I'm sure you didn't intend to be arrogant and dismissive of my efforts to try to keep her current as time went on.