[SpoonMeiser]

I like the Barclaycard (I think) fraud thing.

You get called by a computer that asks you to identify yourself by picking a piece of personal information from a list. It might ask for the month and date of your birth, for example, and give you 5 options.

Because there are 365 possible month + date combinations, and yours appears in the list, you know they already have this information so you're safe to confirm it, and they also get to confirm that you are (likely) who they're intending to talk to.

[liedra]

Yeah, I was pleasantly surprised by this too! I had the birthday, an address, and something about one of my standing orders that I had to pick from. It was nice to not have to explain yourself to a real person either. You just had to confirm whether the transactions were real ones. I just have a normal Barclays account, too, nothing special.