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by eogas 4995 days ago
This hasn't solved the problem though, it's just passing the buck. If the app facilitates what people perceive as spamming, shouldn't that be something you want to look into? If you can improve the experience for the recipients of these e-mails, then you can be more honest about the app's association with them, and possibly draw more customers in from a "secondary" userbase.

Yeah, maybe this is hard to solve, but startups are always claiming that they're solving hard problems. So...solve!

I also enjoy enchiladas by the way.

1 comments

That's absolutely a valid point. This solution is more like a band-aid than a cure. We are still actively trying to solve the root problem.

The issue for us is that it is difficult to accurately classify something as important or useful, and something as merely informational, since that classification can be different for each person. As we collect more data, this will become easier to do over time. In the meantime, we are looking at modifying our interface to encourage more targeted content.