[ryan_f]

I am a happy customer of Freckle, love the product and what it does. But to hear the statements of the work that is in Freckle is a little disheartening. I have made requests in the past for updates and was happy when I was answered back about the requests. Its been already half a year and I haven't seen my request or really anything new come into the service. Small lesson here is that a simple answer back made me think of progress.

Is this a big issue? No, I am not leaving Freckle - I recommend it a lot to people. But with the little time as stated previously in development, I shouldn't hold my breath. It's just an example of how communication can be presented and perceived differently. I don't want to call it BS, but that is what I think is meant in other comments here.

[ky3]

But with the little time as stated previously in development, I shouldn't hold my breath.

It sucks when the tool you rely on doesn't get as much love as it deserves.

Fwiw, Amy devotes a huge chunk of time she would otherwise spend on Freckle and Charm to her 30x500 course that (horror of horrors!) teaches how to build SaaS products one wee baby step at a time.

Let a hundred freckles bloom.

(You'd think that she'd force her students to sign non-competes. In their own blood. See, here's my scar!)

[ahoyhere]

ryan_f, I agree, it's disheartening… and not by design. We've been trying to hire somebody to develop new features for Freckle for some time; we must have gone through 5 freelancers who became flaky or committed broken work. (Note: I don't do ANY development on Freckle any more.) But, if you're still a customer, you'll probably have received some newsletters lately full of improvements & new goodies. My husband/partner Thomas has been working on it.