[terminalshort]

From personal experience the closer to a regulated monopoly an industry is the worse its products are and the customer service is nonexistent.

[rickydroll]

I see you've dealt with Comcast and Verizon.

Snark aside, let me remind you of the term "enchitification": it came about because companies in theoretically competitive markets make good products shittier.

[throwaway-11-1]

Same with my experience, PG&E burned down my mom’s entire hometown.