[mcphage]

> Eventually the concept of refunds will become very rare.

I don’t think so—it makes the risk of purchase too high, and people will buy less. Which is not what the sellers want.

> it, along with free shipping were pretty rare before Amazon and Walmart.

Refunds were not rare before Walmart and Amazon.

[harvey9]

Refund-without-return is what might fade out. I've had that with low value things like a lightbulb that had the wrong fitting.

[websiteapi]

free shipping even for returns were indeed rare, thus a refund was not free, nor complete

[mcphage]

You just took it back to the store, there was no shipping involved.

[websiteapi]

we're talking about e-commerce here...

[mcphage]

Are we? Your very next line was about buying something from a street merchant.