[CharlieDigital]

    > ...you should be wary of spending too much time on things that customers don’t see

I don't think this is entirely true because there are some things that will help you ship faster like good architecture and a system design that is as simple as possible. These are worth investing, despite their obscurity to the end user, because doing it well can result in a faster pipeline and more stability.

[dedge]

I would say this is fine, provided it’s in service of releasing value.

It’s when the invisible stuff becomes a chore, and blocks or slows down releasing value, such as worrying about micro services.