|
|
|
|
|
|
by statictype
5002 days ago
|
|
|
If you plan on making a SaaS product, what is the target market you plan on selling to? Small businesses? FM companies? Large organizations? Are they the type of market that would look for a subscription based service or will they seek a more traditional sales channel with hand-holding? How do you plan on handling the actual process flow for work orders? Each subscriber may have a slightly different way in which they want it to work. It could certainly be possible that you can build and sell an SaaS product but you may want to do some market research first. (Disclaimer: Our company sells FM related software and WO and Inventory Management is one part of it.) |
|
|
My (possibly naive) idea is to build a re-usable solution that is something like a desk.com CRM app with an inventory module and the ability manage pre-defined services.
Target market? Could be another manufacturer like my client, or service/repair centers by themselves.
There are lots of GREAT CRM/support services: desk.com and zendesk.com just to name a couple. It doesn't seem like I can tie parts to their support cases for the inventory management aspect of the solution.
The closest I can find is this force.com app: http://www.servicemax.com/products/inventory-and-parts-logis...
If I can make the workflow flexible enough to cover different cases this could be even be extended to work as a field service tool by later adding a scheduling module and a maps/routing module for field technicians.