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by everdrive 173 days ago
A lot of the time, AI allows you to exercise basic competence at tasks for which you'd otherwise be incompetent. I think this is why it feels so powerful. You can jump into more or less any task below a certain level of complexity. (eg: you're not going to write an operating system with an LLM but you can set up and configure Wordpress if you'd never done it before.)

I think for users this _feels_ incredibly powerful, however this also has its own pitfalls: Any topic which you're incompetent at is one which you're also unequipped to successfully review.

I think there are some other productivity pitfalls for LLMs:

- Employees use it to give their boss emails / summaries / etc in the language and style their boss wants. This makes their boss happy, but doesn't actually modify productivity whatsoever since the exercise was a waste of time in the first place.

- Employees send more emails, and summarize more emails. They look busier, but they're not actually writing the emails or really reading them. The email volume has increased, however the emails themselves were probably a waste of time in the first place.

- There is more work to review all around and much of it is of poor quality.

I think these issues play a smaller part than some of the general issues raised (eg: poor quality code / lack of code reviews / etc.) but are still worth noting.

4 comments

It's like Excel: It's really powerful to enable someone who actually knows what needs done to build a little tool that does that thing. It often doesn't have to be professional-quality, let alone perfect. It just has to be better than doing the same thing manually. There are massive productivity gains to be had there... for people with that kind of problem.

This is completely orthogonal to productivity gains for full time professional developers.

Writing an operating system with an LLM is a fantastic idea.
I reckon it would do it well because they have ripped the entirety of GitHub, Linux etc.

It basically just needs to recite things it has already seen.

> AI allows you to exercise basic competence at tasks for which you'd otherwise be incompetent.

Ah yes, the Dunning-Kruger as a service.

I'm going to steal that line. Brilliant!
"There is more work to review all around and much of it is of poor quality."

This is the average software developer's experience of LLMs