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by Arathorn 172 days ago
Weird. Encryption these days (in Element Web/Desktop and Element X at least) should be pretty robust - although this whole identity reset thing is a known bug on Element Web/Desktop. You can submit debug logs from Settings: Help & About: Submit Debug Logs, and hopefully that might give a hint on what's going wrong.
1 comments
goldsteinq 172 days ago
No “Submit Debug Logs” there, as far as I can see. Do I need to be on matrix.org homeserver for this to work or something?

https://photos.goldstein.lol/share/OIgowBN4Wmi4zlm8DmDP0s8jH...

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Arathorn 171 days ago
looks like whoever’s run that Element has disabled debug log reporting. not sure i can do much to help here :/
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