[cryptoz]

That sounds like an issue with Asus build quality. They offer customer support. Have you contacted them?

[josefresco]

In the printed warranty that came in the box of my Nexus it directs you to support.asus.com

They offer a 12 month warranty.

[TechNewb]

My warranty directly points you to support.google.com/nexus although in the small print it does mention support.asus.com

But if Google is going to brand a device, design a device, market a device, and sell the device, they should do a better job supporting the device.