[Mindwipe]

He genuinely might not know. I worked on a similar incident when our video encoder caused about 30% of a pretty mainstream mobile handset to hard lock when recieving a stream, requiring the battery to be removed to reboot the device.

Neither us nor the OEM ever figured out why. They suspected that it was a weird combination of different bin combinations from different parts, but ultimately we had to change the method of delivering video to stop it happening.

[jacquesm]

The Dutch broadcasting service hired me to figure out why their homepage was crashing browsers. I turned out to be an animated GIF of two speakers that had an extra 0 interval frame in it which caused IE to crash... it doesn't take much.