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by aidos
174 days ago
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Makes sense. I agree that it’s probably a safe bet too. Not sure how customers would feel about it though. It’s also funny how these tools push people into patterns by accident. You’d never consider sending a customer’s details to a 3rd party for them just to send them back, right? And there’s nothing stopping someone from just working more directly with the tool call response themselves but the libraries are setup so you lean into the LLM more than is required (I know you more than anyone appreciate that the value they add here is parsing the fuzzy instruction into a tool call - not the call itself). |
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I use hosted database providers and APIs like S3 all the time.
Sending customer details to a third party is fine if you trust them and have a financial relationship with them backed by legal agreements.