Hacker News new | ask | show | jobs
by simpaticoder 169 days ago
No, it did not. And you had one of their representatives in this thread verify that fact. They expected you to do the repair with a soldering iron.
1 comments

My question was about what happened during your warranty period. nrp's response was independent of warranty obligations.
The issue did not arise until after the warranty period expired. The manufacturing flaw drained the real-time clock battery which lasted about a year. Their first fix was to send a new battery; the second fix was a soldering job. I am not a lawyer, but this does not seem like it is legal. The manufacturing flaw was present from the beginning but was masked by the battery's charge.
They just offered free batteries.