It's funny. I think a lot of more software-y people just don't see the need for a lot of Framework features. I deal with a lot of hardware (as a hobbyist and a hardware engineer) and I've seen every USB standard connector in the last week.
I also own something like three different Framework products (16, 13 and Desktop) and gifted two more (13 and Desktop) to people. Really, apart from the fit issues on 16 spacers and perhaps the speakers, the only really unforgivable issue is the size of the expansion cards (too small for interesting hardware like a good LTE modem).
Software-y people also have a way of being deliberately and performatively obtuse about their technology choices. This person's proclamation about not using any USB-A peripherals hits the same as when they feign surprise that any non-luddite would still have a use for printers, scanners, and fax machines.
Perhaps because Framework users are a bit more geeky and are more likely to use older hardware that still has USB-A?
USB-A is like what DB9 was. Easy to use, easy to plug-in, used on most devices. But there comes a point in time where we move on to the next connector, which is USB-C.
Most of my hardware is younger than ten years and everything has USB-C. I had a night light with micro-USB still but that was one of the last devices with a legacy port.
I have a stash of USB keyboards and mice in my closet, gathered from various sources for free. They're all USB-A because they're like 15 years old. The SD card reader I got somewhere ages ago is USB-A. My Xbox 360 controller is USB-A. So I got a USB-A module. Shrug.
Hi it's me from the past. I daily drive a VGA screen and a USB-A hub that connects my USB-A mouse and USB-A keyboard. My µSD-card reader uses USB-A. Ethernet adapter (for when I need a second NIC) is also USB-A but it came with an adapter to C so I have a choice there. All USB sticks I've ever seen are A, as well as all external hard drives. My charging cables are predominantly USB-A to micro, and nowadays I also need C for my phone. It's a bit annoying to need that extra C charging cable everywhere after we had already standardized on micro (except for Apple), but at least there's one standard now (xkcd.com/927) after the current devices die
Edit: forgot the printer. I connect it via USB-A on demand. /edit.
My laptop (bought this year) charges via a DC barrel jack, afaik because USB-C doesn't deliver enough power for peak usage. Buying a little HDMI-VGA converter was a lot cheaper than throwing a perfectly good screen away. My keyboard, mouse, and other peripherals also simply still work, seems silly to replace them just to get a C variant when 700-1300€ laptops have 1 or 2 C ports and always 2 A ports (I happen to be up-to-date on that, at least, because I helped someone select a new laptop ereyesterday)
I don't know what I'd need more than one C port for but I'm very happy that there is more than one A port on my laptop. Add in the standard set of 3.5mm jack, HDMI, ethernet, card reader, and charging, and you're already at more ports than even the new Framework 16 can physically fit in its frame, let alone nerd ports like serial or a second ethernet port. I considered buying a double-priced Framework earlier this year for the linux support and upgradeability (I really support their goal and would pay that premium if it were a suitable system) but this is one of the main reasons it just doesn't work for me: I'm actually a power user that regularly uses these connections and more
> My laptop (bought this year) charges via a DC barrel jack, afaik because USB-C doesn't deliver enough power for peak usage
I've got a Dell 120W USB-C charger from a 2017 Dell laptop, and I think you can go up to 240W now.
Now the highest power is a bit of a compatibility nightmare. I also have a 60W framework charger but it will only charge the Dell at 15W because that's the maximum mode that both the Dell and Framework charger support in common.
But given the barrel connectors are usually only compatible with the exact laptop they're sold with, that's probably an improvement.
I got a couple of type-A cards for my AMD FW13 and generally keep one loaded in the laptop for connecting to random junk like flash drives, charging cables for all sorts of widgets (like my bike light or head lamp), etc. I get dramatically more use out of the type-C cards. And in the quite-rare cases where I really need all of the type-C ports, I'll just eject the type-A card and plug directly into the chassis without the interposer at all rather than carry an extra type-C with me.
That said, there have been a few things that have been a bit less than deluxe on my FW13:
- The touchpad mechanical click is just not that good. It is too sensitive to exact pressure and touch location and I find holding it down and dragging to be excessively difficult compared to all other touchpads I've ever used.
- The delete key seems to oxidize and needs a bunch of hard mashing to get it to become responsive. No, it's not sticky or dirty.
- The air intake on the bottom is highly prone to getting blocked, mostly by my legs.
- There's no BIOS option to turn down the brightness or disable altogether the charging status LEDs, and I find that when I travel and can't keep the laptop in a separate room that it's bright enough to interrupt sleep. I've taped over them, but the light leakage from other crevices is still sufficient to be at least mildly annoying. The translucent Ethernet adapter card also acts like a lightbulb.
- The laptop ramps its current consumption from type-C very quickly and seems like it overshoots its target a little bit, and so it is the only device I have that trips out the OCP on some of my bricks.
- There's no BIOS option to artificially limit the charging power, and so I often trip the OCP on aircraft if my battery is not fully charged before plugging in. I don't want to carry a secondary small brick just to use on planes.
- The LCD backlight uniformity and color quality are mediocre, but for my use case I just don't really care that much. For me, this is a portable technical productivity machine and not an art studio, so it doesn't matter.
- The LCD backlight intensity curve is pretty bad. I very-frequently want to have a brightness in-between the lowest and second-lowest settings. I would love to get more control at the bottom and less at the top. It feels like it's linear when it should be logarithmic.
- The speakers suck. So does the volume control. I very rarely go above 10% volume and frequently don't have sufficient control resolution at the bottom. Anything above about 14-16% volume causes something to distort and other stuff to rattle. Luckily I mostly don't consume media, so this is rarely a real problem. But it is truly atrocious.
All that said, I'm generally a pretty happy camper. I look forward to continued improvements from the company over the years.
Could you reach out to support about the delete key? There was a small window of time where a burr on a batch of Input Cover lattices resulted in wearing down the keyboard membrane in that spot: https://support.frame.work
Thanks for the feedback on LED brightness and airplane OCP. That should be something we can improve in firmware.
Thanks, I'll do that! I figured I've had the machine for a while and it was unlikely to be covered by warranty, so I didn't consider reaching out to support. Instead I assumed I'd buy a new keyboard if it ever annoyed me too much.
At some point I actually considered poking around the firmware and seeing about fixing up the PD behavior. But it never quite rose in priority above my many other projects.
I absolutely love that the embedded controller firmware and much of the motherboard schematics are available. It makes it possible to do these little projects should I gather the gumption. That, plus easy and reasonably priced replacement parts availability and easy OS compatibility, are why I got the Framework.
A note to other folks. Don't bother asking customer service about this. They want you to record videos, as if that's a productive use of your time or required to support a product.
As soon as a CSR asks me to record a video, I write off the brand. Maybe Gen Z will tolerate that, but I'm too old for that nonsense.
The actual touch part of the FW touchpad, including tap to click, works just fine. I might be a weirdo for liking mechanical click for dragging (and I dislike the Macbook tactile fakery; it does not fool my finger).
I also own something like three different Framework products (16, 13 and Desktop) and gifted two more (13 and Desktop) to people. Really, apart from the fit issues on 16 spacers and perhaps the speakers, the only really unforgivable issue is the size of the expansion cards (too small for interesting hardware like a good LTE modem).