[viraptor]

CF is the internet cancer right now and one day they'll start the squeeze. Just go with someone else unless you want that future. There are other providers for DDoS protection (as a bonus they're not known for protecting criminals themselves). There are also cloud providers for various services, or you can go with VPS/dedicated.

On a technical level, their support is really bad. They want you to do all the debugging and data collection like they have no access to anything - until you start escalating. I experienced that multiple times.