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by d--b 178 days ago
Well, for a start, you guys brag about having great margins, which is not a problem in itself, but as a potential customer, it gives me the impression that the product could be cheaper.

Then it's all self-congratulatory, with overemphasis that I find lacking taste. Just my personal opinion...
4 comments
bpt3 178 days ago
Businesses have no issue with their suppliers making reasonable margins as long as the value offered is acceptable or better.

I'd rather know a supplier is healthy than scraping by. I just got an email from one of mine saying that they aren't doing great, so please buy as much as possible before the holidays? I'm now making sure I'm not overly dependent on them for anything, which I'd rather not spend time doing if I didn't need to.

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fuzzfactor 177 days ago
I would say after somebody spends years not tooting their own horn, when a bit finally comes out I wouldn't let it bother me even if it's more exuberant than others who do it all the time.

I understand that most people who do it as a habit are often mostly exaggerating, and that's what doesn't really inspire me.

In Texas there's a common saying, "No brag, just fact."

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hylaride 178 days ago
Some (more niche) industries/products/etc require larger margins to be able to exist. Without scale, they need to sometimes charge more.

It's the classic single gas station in the middle of nowhere argument. Without volume, they can't reasonably survive without charging more per unit - if competition shows up, one of them will inevitably go out of business due to the reduced margins.

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dminor 178 days ago
As an actual customer, I have the opposite reaction. They are doing well and that gives me peace of mind.
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hellojebus 178 days ago
Also a customer here, DatoCMS is fantastic product. We run hundreds of sites on their platform. Their team also works with you on pricing as you scale.
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lippihom 176 days ago
Not in my experience at all. Very solid product but incredibly frustrating trying to negotiate / get a bit of wiggle room in regards to pricing.

My plan auto-renewed for 2026 but it's become a priority to move everything off of Dato to another CMS for 2027.

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