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by Olivia8 185 days ago
Strong take, this clearly resonates with what we see in real deployments: the hard problems in voice AI are orchestration, latency, state, and safe action-taking, not model quality. A good choice would be to choose the service providing ready AI agents like https://coldi.ai/: it is built around end-to-end call reliability (fast turn-taking, barge-in, system integrations, and clean escalation), so teams can trust the outcome of real customer calls, not just demos.