I’m not sure if this is just an “on mobile” thing, but I can’t find any reference to ISO 27001 or SOC2 at that datacentres URL. Taking your word for it being there previously, this seems like a major red flag! Faking these certs is no joke, and silently removing references to that after being called out would be even more of a bad look.
@ybceo you seemed to represent this org based on your previous comments, is the parent commenter missing something here?
You're right, we shouldn't have had those certifications listed. They've been removed. We're a new company, made a mistake, and we're fixing it. Appreciate you calling it out.
Sorry for continuing on this thread, but now I got more questions:
How do you monitor and enforce your uptime SLA? You state 99.9%, which is less than 9 hours downtime per year; what happens if you breach this guarantee?
Any other types of SLA's? What happens if you get breached/ your networks gets breached, or hardware failure, and my "anonymous" data is lost.
Besides that you make some claims, but are they real, or are they vaporwave?
like:
"All our datacenters maintain the highest security standards with 24/7 on-site security, biometric access controls, and CCTV surveillance.
Each facility features N+1 power redundancy with UPS systems and diesel generators, ensuring your services remain online even during extended power outages."
@ybceo you seemed to represent this org based on your previous comments, is the parent commenter missing something here?