[andy99]

Is this actually different from just guaranteeing some metrics? Like if you have a document processing “agent” that extracts fields from forms, you’d have an accuracy threshold and have some checks set up to verify this?

Does “outcome billing” amount to anything different?

[rajvarkala]

I think what you described would be a good definition of outcome. But, Who bills customers that way if you think about software providers? The prevailing models are fixed fee , hourly fee or infra-spend fee.

There is an argument to be made that SaaS tools tap the tool budget whereas AI agents can tap the worker budget of companies.

I am looking to understand more nuances here.