[deathanatos]

Already, today, human customer support agents' performance is measured in ticket resolution, and the Goodhart's Law consequences of that are trivial visible to anyone that's ever tried to get a ticket actually resolved, as opposed to simply marked "resolved" in a ticketing system somewhere…

[rajvarkala]

We just give today's human performance metrics to AI agents.

AI agent developers internally have a metric they are targeting to improve. That itself violates goodhart law.