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by ruralfam
191 days ago
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M$FT increased 365 student monthly charges from $7 to nearly $20 per month automatically to cover CoPilot for 2026. Evidently did not inform the college about this. Just sent yearly charges for nearly $200 to gob-smacked parents. We canceled the next day. WTF M$FT. They say you will get refunded in you cancel within 30 days of the yearly charge. We did so, but I am wondering if M$FT simply and reliably does the refund. Or will I need to spend hours on the phone talking to a M$FT AI Customer Rep trying to get what is promised. Sincerely... I would appreciate others experience. I could do a charge-back in the next few days if the "promised, easy route" is not available. TIA, RF |
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