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by jen20
188 days ago
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> On e.g. a Lufthansa longhaul flight, which are priced similarly and cover the same route I flew (fra-ord), it would be unthinkable. I fly both airlines regularly, United is _vastly_ better from a hard product perspective, a soft product perspective, and _especially_ a service recovery standpoint. The credit card thing is easily ignored, but you used to heard it often on European flights too before branded credit cards got wiped out there. I've never heard an announcement about adult content, and have taken over 90 United flights this year. |
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