[awesome_dude]

Unless using your own dogfood prevents you from fixing it if it breaks

https://www.theguardian.com/technology/2021/oct/05/facebook-...

I have a memory that Slack fell into this trap too (I could be wrong)

[hiddencost]

Facebook notoriously had to cut open the doors to one of their data centers.

Google SRE still keeps IRC available in case of an emergency.

[antonvs]

Now I’m imagining the folks at Slack gritting their teeth and using MS Teams