Yeah happens to other “vpn” solutions like zero trust solutions like zscalar. Logs says the user in Buffalo, IP is in Toronto. Same for users on the southern border, us location and Mexican ip.
Zscaler enrages me with their use of the term "zero trust" in marketing, because due to their MitM-ing of TLS, they become a single-point-of-interception for all your organisation's traffic. "100%-trust" would better describe it for me, as you have to have 100% trust of Zscaler and anyone who has admin access to your organisation's Zscaler account.