Hacker News new | ask | show | jobs
by krutulis 4996 days ago
Yes!

Dear Businesses, it is not your fancy code & tech specs that make you special, it is your business data. Pay attention to your data and the people who create value with it.

I'm always disappointed by enterprise customers who can talk for days about their endlessly complex systems and their fantastic dreams of building and customizing exotic new & infinitely flexible applications, and yet these same people are completely unable to answer the most basic questions about how many, how often, and how value is created. When pressed, they call some poor intern to wrestle with SAP for a few weeks in attempt to answer what should be routine business questions.

Then come the horrors of talking to the people who are forced to use these systems and witnessing the heroics required to get them to work for the business. And that's just the folks who haven't given up entirely and instead spend their days with a list in Excel.

1 comments

> And that's just the folks who haven't given up entirely and instead spend their days with a list in Excel.

Some folks are more creative than that. Crappy UI? No problem, we have markers: http://javlaskitsystem.se/2012/02/whats-the-waiter-doing-wit...