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by nicbou 196 days ago
Nope. I built a calculator for that last year and ooooh boy. Now I pipe half the requests to a human because of all the possible mistakes a person can make. It's crazy complicated.

Finding that human is also hard because of the perverse incentives to sell more lucrative products.
1 comments
sceptic123 196 days ago
That's my point, you need to be a specialist to understand it, but the specialists are incentivised to upsell you.

A simpler product would be better for consumers, but won't happen because there are industries (and a lot of lobbying) built up around keeping the money train rolling.

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nicbou 196 days ago
Not really. Some things are just complex.
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