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by afavour
189 days ago
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> That is not how we use the term "moat" in this context, because competitors eventually converge on offerings within 1-2 years. Then I guess we need a new term because that's not how I interpret the term moat either. To me, ChatGPT chat history is a moat. It allows them to differentiate their product and competitors cannot copy it. If someone switches to a new AI service they will have to build their chat history from scratch. By comparison a business deal that can be transferred to a new partner the second it expires is much more temporary. |
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Every service has a chat history. You are talking about stickiness, which is (roughly) the same for every product.
ChatGPT wins a bit with stickiness because their AI personalizes itself to you over time, in a way that others don't quite do.
A moat is something unique. It can't really be a moat if all services offer it.