On EC2 you don't even have cost savings from multi-tenant, because EC2 costs more than dedicated hosting.
So let's consider the logic of the proposition instead of particular companies.
The benefits of multi-tenant come from not having to pay to dedicate a resource. We can both use it and we each only pay a fraction of the cost. However, there is trouble if we both try to use it at the same time.
The benefits of SLA or any kind of quality of service guarantee come from having a dedicated resource.
You know that you can always use it because I (or anyone else) can never use it.