[mdwrigh2]

1. Really the question I should've asked here was for example where their strong features got watered down. I'm less interested in the specifics, but as far as I can tell, the webapp has gotten better over time, not worse. As for the circles thing, are you talking about seeing the contents of the circle themselves, or the posts shared with you by the people in that circle? If the first, on the left hand side there's a button for circles. If the second, on the home page at the top is your list of circles, just click on the one you want to see. So I guess I'm not really seeing what you're complaining about.

2. Are you using one of their free products or paid? If you're using Google Apps for Businesses, for example, there are support phone numbers to call.

3. That's too bad then. The Android app certainly has problems, but overall is pretty good.

[michaelpinto]

1. I come from a design background so I'd need to look at a working version of the original G+ to give you a proper answer. Sadly at the time I didn't take screenshots for my own reference (and I wish I did!!!!!).

2. This is based on my experience over the years with a number of products. My most recent issue was being a publisher and having an issue with AdSense -- so I was making them money, had an issue and couldn't reach a human. Yes if I was a bigger fish that wouldn't have been an issue, but then again big fish don't use AdSense.

3. I guess to be fair they should make the Android app better than the iOS one -- and maybe to be even more fair I'm lucky as an iOS user that they have a G+ app at all. And maybe looking at Instagram one might argue that a good mobile social network needs to be mobile first, and that it's super hard to go from the web to mobile.