[zunky]

"Soni admitted that the company wasn't quite there yet. But he believes the decision to cut off some upgrades would position the company to meet its future commitments." Bad business practice. Keep this up and you won't have any customers who would want to touch your "future" products. People are not that dumb. Some actually do research on a company's reputation before buying their products and others, well......they just don't forget when they were screwed over.

[prodigal_erik]

I can only assume he's talking about commitments to vendors or carriers, rather than customers who obviously need to discount anything they may say.