[pjmlp]

Lucky you, I have done that regardless of the project type, when the client wasn't happy with the x for $y delivery, and delays payments until having their beloved Excel sheets.

I have also had to provide technical support in escalation meetings, predating delivery of said sheets.

[raw_anon_1111]

How would the spreadsheets of hours worked help if the contract was based on “did you meet the deliverables according to the contract”?

Wouldn’t it be a checklist of - these are the 5 requirements and they were/were not met?

Wouldn’t the spreadsheet be a list of requirements and not hours?

[pjmlp]

Because customers tend to want to map why the Ferrari they asked for is a Fiat with bandages, given the fixed price budget, and thus want to map each requirement to the work time spent on it, and expensed budget.

Then comes all the argumentation why all those hours were required for each item, due to project delivery challenges on either sides, decisions that would require even more work, needless efforts spent in stuff we shouldn't have done as part of fixed price, and so forth.