[Terr_]

I wonder if there is some particular MBA/managerial jargon (in the sense it grabs their attention) to use when talking about this stuff.

Power differences, contractual leverage, vendor lock-in, motivation versus costs to make changes, etc.

[toomuchtodo]

Vendor risk management. It's the process of identifying, assessing, and mitigating the risks associated with engaging third-party vendors or suppliers.