They did offer refunds in the form of vouchers for their shop. I can understand if that's not something everyone is interested in, but it's not nothing. I made use of that successfully.
It wasnt offered to everyone. They did the whole thing by trickling out information based on batches based on when you ordered. And for the record I wasnt shipped a tablet, given a refund or offered a voucher and based on comments at the time I wasnt the only one. It was a total writeoff.