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by bflesch 193 days ago
Yes. Especially they do the full checklist:

- Friday

- Christmas time

- Affecting both shopify.com and claude.ai, so no phased deployment

- Takes 30 minutes to remediate

If they would've just deployed to a single of their high-value customers at once, they could've spared shopify.com an hour of downtime and maybe millions in abandoned shopping carts.