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by culanuchachamim 203 days ago
-The Filevine team was responsive, professional, and took the findings seriously throughout the disclosure process. They acknowledged the severity, worked to remediate the issues, allowed responsible disclosure, and maintained clear communication. This is another great example of how organizations should handle security disclosures.

In the same tenure I think that a professional etical hacker or a curious fellow that is poking around with no harm intent, shouldn't disclose the name of the company that had a security issue if they resolve it professionally.

You can write the same blog post without mentioning that it was Filevine.

If they didn't take care of the incident that's a different story...

4 comments

This is a very standard part of responsible disclosure. Hacker finds bugs -> discloses them to the vendor -> (hopefully) the vendor communicates with them and remediates -> both sides publish the technical details. It also helps to demonstrate to the rest of the security world which companies will take reports seriously and which ones won’t, which is very useful information to have.
That's not how ethical disclosure works. Both parties should publish and we, the wider tech industry should see this as a good thing both for the hacker and the company that worked with them.
How else can you take responsibility if you don't make it public? You can't have integrity if you hide away your faults.
Eh, with something this horrendously egregious I think their customers have a right to know how carelessly their data was handled, regardless of the remediation steps taken after disclosure; that aside, who knows how many other AI SaaS vendors might stumble across this article and realize they've made a similarly boneheaded error, and save both themselves and their customers a huge amount of pain . . .