[smegger001]

obligatory xkcd is today's oddly enough. is OP Randle Monroe?

https://xkcd.com/3175/

seriously though customer support from mega corps is almost non existent anymore unless you are big enough to have lawyers negotiating your support contract for you or you have a social media fallowing bigger than some world leaders.

[Javin007]

LOL! It seems like they used that as the design document, but removed all paths that lead to success.