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by jawns 5006 days ago
This service is GREAT for a person who:

1) only needs maid service occasionally, and not on a fixed schedule

2) needs maid service fast, when they do need it

3) is willing to take a risk on the quality, and hoping that the premium price they pay is an indication that they'll get quality service.

So ... I'm thinking the target audience is bachelors, people who don't frequently entertain at home, etc.

The one thing that would worry me, as a customer, is whether the by-the-hour payment model might tempt the maids to work slower.

2 comments

This is definitely a concern we take seriously. Our goal is to not only offer a service that's on-demand, but also provide one of the best cleans you'll have. We do a lot of work vetting and training our maids to ensure quality and trustworthiness. This includes 1) interview, 2) reference checks, 3) a demo clean, and 4) background check...before we bring them onto our system. We train our maids to be as efficient as possible and that it's much better to have a customer twice than to work too slowly once.
> whether the by-the-hour payment model might tempt the maids to work slower

They purposefully work slower, they don't come next time.

In a traditional relationship, sure. But with these P2P Uber-like systems, I'm not sure that the consumer is convinced of that -- they're likely to say "that Get Maid person was slow. Not using the service again."