[monero-xmr]

Some vendors I use force me to login via MS Live account. The new thing MS is pushing is "Microsoft Authenticator" where I have to use their specific authenticator app or I can't login anymore. No way they could just use TOTP standard like anyone else. Completely crazy. Nothing they do is surprising

[3ple_alpha]

MS auth service as such does support TOTP (though even then it won't stop bugging you about the authenticator) but then it probably depends on how those resources are configured. Never been on admin side of it so don't know if it's on by default.

[Someone]

Indeed. I use “OTP Auth” with MS accounts without trouble.

[Javin007]

Agreed, but while I'm used to, "We've outsourced our customer support to a country that doesn't understand English," this is the first I've run into, "We've outsourced our customer support to absolutely nobody."