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by toast0 204 days ago
When I was working with Digicert a decade ago, it was expensive, but they also had knowledgable support and with a wildcard cert, they would issue all sorts of 'custom duplicates' by request that were super handy. No incompetent sales, but certainly you do need to make sure accounting will pay.
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Unfortunately DigiCert has gone way downhill.

We pulled all of our business after they failed to renew a cert with 30d(!!!) notice and got themselves stuck in a loop of useless org re-validations.

They were completely unresponsive and wasted dozens of hours of our time trying to rectify the situation before we pulled the plug and switched everything to ACME. I still can’t believe we wasted so much time and money with them.